FAQ
How can I book?
Bookings can be made online or email Victoria for bespoke bookings at Victoria@mmequestrian.co.uk.
What is the cancellation policy?
Please refer to individual clinics for cancellation policy details.
Where is the studio? Is there parking?
The studio is located on the Bucks/Herts border, equidistant from Wendover, Tring, Chesham and Berkhamsted. There is free onsite parking available. Click here for address and map.
What time should I arrive for my appointment? Do you have changing facilities?
Prompt arrival is recommended. We have limited changing facilities at our studio, so we recommend you arrive in riding gear.
What should I wear?
Please wear form-fitting equestrian clothing: both for your comfort and so your position may be effectively evaluated. Riding hats and clean riding boots, with a heel, are mandatory for your safety and to be representative of riding a real horse.
Should I bring my own saddle?
The simulator is fitted with a GP saddle chosen to fit a range of bodies and provide you with maximum opportunities for finding your own balance and perfecting your position. If you wish to bring your own saddle, please contact Victoria to discuss booking additional time to take account of fitting and cleaning.
I am a coach/instructor, can I teach my clients on Autumn?
The simulator is not available for external hire but please contact me so we can discuss how we can help your clients elevate their equestrian skills.
Is there a weight limit?
Yes, the manufacturers recommend a maximum rider weight of 16 stone/100 kg.
Is there a minimum age?
Online clinic bookings are for adults (18yo+) only. Attendance for under 18's is at the studio's discretion. Please contact Victoria to discuss.
Can I bring my dog?
Due to resident dogs, we request that all visiting dogs remain in your vehicle. Your dogs are left at your own risk.